A domain name is the label used to identify your website, for example KYMoonlight.com. Domain names are also known as website addresses.

Because your domain name will represent your business, you should make sure that the name you choose is memorable, descriptive and that it instills confidence and credibility.

Most people use their business name, if available, or thier own name if they do not have a business name.

Your domain name can be up to 67 characters long and can include any combination of letters, numbers and dashes (although it cannot start or end with a dash). A domain name must end with a domain extension, such as .net, .com, .org. The letters "www" at the beginning of a name are not considered part of the domain name.

Yes and No. All websites developed by Kentucky Moonlight can be accessed through "www.yourdomain.com" or "yourdomain.com". Use whichever version you find fits your needs.

No. Most modern browsers recognize that you are wanting to go a website when you type a domain name such as "yourdomain.com" into the address bar and automatically add the "http://". Therefore, in advertising your website, you can just say "Visit us at yourdomain.com".

No. Domain names are not case sensitive. You can access your domain at "yourdomain.com" as well as "YourDomain.com" or even "YOURDOMAIN.COM". It does not matter whether any of the characters are capitalized or not.

Yes. If you already have a domain name and/or hosting service, Kentucky Moonlight can still design a website for you.

We will develop your website in a temporary location on our site. When finalized, we will transfer all relevant files to you to upload or we can upload the new website to your hosting account for you. You would have to provide us with the necessary information, such as usernames and passwords, in order for us to do so.

After your site is live, and cleared payment has been received, you will be responsible for keeping the hosting service and domain name and will not owe Kentucky Moonlight any further charges.

We will have an initial meeting - onsite, over the phone or via email - to collect information, discuss your requirements and design ideas.

Soon afterwards, if you want more than just the basic Web Presence Package, you will be provided with a price quote.

I will first obtain your domain name and set up a holding page stating that your website is coming soon.

Then we start the developemnt process where I first design a mock-up home page and get input and feedback from the client. This is when most changes will be made to the design.

Once the final design is approved, all information such as text copy, photographs, graphics, etc. must be collected and created.

All information is then put into place and any additonal pages created. I then go back through each page and clean up the code, check all links and images and check text for spelling errors. Once this is done, your website is tested in all the current modern browsers (Internet Explorer 7 & 8, Firefox, Google Chrome, Apple Safari, and Opera) to insure that the pages render the same in all browsers.

The website is then sent back to the client for final approval. Any final changes are then made.

After final approval, your website is uploaded and activated.

Once live, the client must make one last final check of the website to make sure everything is in working order.

Once the website is live and everything is good to go, we will send an invoice for payment via email or snail mail.

The time from the beginning of the project until the site goes live varies greatly depending on the scale of your project and how many changes are made during the developement process.

Basic Web Presence Packages usually only take 1 - 2 weeks. Larger websites usually take about 4 - 6 weeks. However, I have had projects that have taken months.

It really just depends on how soon we can get a design locked down and how soon we can get all the relavent information together.

After final approval, we will activate your website as soon as possible. Once we start uploading your files, if there are no unforeseen problems or complications, your website will most likely be active within a couple of hours.

Not if you are hosting your site with us. Once we develop your website and it goes live, you will not owe us any monthly fees. The cost for registration of your domain name for one year and the cost for hosting your website for one year are included in your initial price.

However, if your site is being hosted elsewhere, you may incur monthly fees.

Once the initial year of service has passed, if you want to keep your website, you will have to renew it for another year.

Currently, pricing is $75.00 for another year of service which covers the cost of renewing your domain name for another year and another year of hosting.

Please note that websites that are hosted in separate hosting accounts but maintained by Kentucky Moonlight may cost more for yearly renewal.

Kentucky Moonlight will bill you approximately one month before service expires. Payment is required before the date your service expires. If domain names are not renewed before their expiration date, they may be purchased by someone else and may not be available to you any longer.

All accounts that have not been renewed within 30 days after the service expiration date will be deactivated.

If you pay the yearly renewal fee after the service expiration date we will make every effort to keep your domain name. We will attempt to register it for another year. However, we can make no guarantees that it will be available, and a different domain name may have to be considered.

We will store all your website files for approximately six months. Therefore, if you renew your account within a six-month timeframe, all your files will be available and your account can be re-activated.

We accept cash, checks, money orders, cashier checks. We can also accept credit and debit card payments through PayPal.

Usually we require payment in full for our services.

However, in certain situations, especially for higher priced services, we may consider payment arrangements.

If you need to make changes to your website, contact Kentucky Moonlight to discuss the changes that are needed.

Occasional minor changes, such as contact information and prices, will be performed FREE of charge.

Other changes, such as additional pages, changing graphics or new photography, may incur charges.

Continued changes to your website can be made and charged on a per-incident basis or set up as a regular monthly fee.

You may also consider having your website developed with an administrative backend that would allow you to make changes yourself. This can be done up front and included in the price quote for your website, or we can add this on at any time.